loader image

The role: CMO Human centric communication

In trust-based industries, your product or service isn’t the only thing people are buying: they’re buying belief in the people behind it.
For B2C brands in sectors like education, healthcare, hospitality, lifestyle, and other relationship-driven fields, the strongest driver of trust and loyalty is authentic, visible human connection.

At VERA, we design people-led communication systems where your founders, executives, and frontline experts become credible, active voices for the brand. We connect personal visibility directly to business growth, ensuring every interaction: from a school director’s interview to a hotel chef’s story, builds trust and deepens customer relationships.
Our approach combines brand clarity with human authenticity, so your communication resonates not just with algorithms, but with the very people who will choose and keep choosing - you.

Communication

We create a strategic communication framework where brand story, tone, and messaging are consistent across all channels, while remaining flexible enough to adapt to different voices and contexts. This ensures every public interaction, from social media to events, reinforces your positioning.

People

We identify and develop your most credible human voices, helping them become confident, engaging, and consistent communicators. These individuals are not just “faces” of the brand: they embody its values and build lasting trust with your audience.

Business

We align personal visibility with business goals, ensuring every piece of communication, whether from leadership or team members, serves a clear strategic purpose. We also structure this work so it integrates seamlessly into daily operations without overwhelming your people.

Our network includes brand strategists, content creators, media trainers, and visual identity experts, ensuring your people-led communication is supported by the right skills at every stage.

Who
it’s for

This isn’t for brands that see personal visibility as a vanity project. It’s for:

Leaders and teams in trust-based B2C industries where credibility drives decisions.

Organizations that want their communication to feel human, not corporate.

Businesses where reputation, values, and community matter as much as transactions.

Companies seeking long-term audience engagement rather than short-lived attention.

The
gap we
fill

Many brands communicate about themselves but rarely communicate through themselves. In the AI era, a brand without visible, credible human voices risks becoming generic and forgettable.
Algorithms may help you reach people, but trust comes from connection - and connection comes from people. Without visible, authentic representation from leadership and teams, even the best marketing strategies struggle to inspire loyalty or convert attention into long-term relationships.
We build systems where brand and people speak in harmony, so your visibility is remembered, trusted, and chosen.

Our services

Brand & Personal Communication Strategy

Brand and Leadership Discovery & Positioning

Content Pillar & Tone of Voice Definition

Social Media Communication Plans

Launch or Repositioning Campaigns

Executive Persona Development

Thought Leadership & External Engagement

Strategic Brand Architecture & Visual Identity Advisory

VERA Method

We don’t follow templates: we follow your unique vision, story, market, and goals.

We begin with a communication audit, mapping how your brand is currently perceived and how your people are represented. From there, we define a structure that aligns brand messaging with personal visibility.

Through our fluid model, we work closely with leadership and selected team members, blending strategy, storytelling, and execution support so their voices strengthen, not compete with the brand.

This is where you work directly with Dženeta Schitton, the founder of VERA. With nearly 20 years of business experience across industries and expert fields, Dženeta guides this process personally, ensuring both your brand identity and your human voices feel authentic, connected, and built to last.

The result

Your brand stops speaking at people and starts building relationships with them. You gain a communication system where trust is built step-by-step, visibility feels genuine, and your team becomes an active driver of business growth.

You don’t just appear in the market: you become a brand people remember, believe in, and choose.