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In the first four episodes of The VERA Shortlist, we examined how brands must be structured for both machines and humans, how personal branding builds credibility, why visibility alone falls short, and how to capture attention in a content-saturated world. The next question naturally arises: Who makes all this possible? In today’s fast-changing landscape, fixed, one-size-fits-all teams no longer enough. At VERA, we believe in working with experts who combine deep skill in their specialty with a wide-range understanding of adjacent fields, as well as in assembling flexible teams tailored to each project’s unique needs. As McKinsey’s Future of Work research shows, 74% of executives say cross-functional expertise is critical for innovation.This idea underpins also our approach to building teams that innovate and respond quickly to new challenges.

1. Why Deep-and-Broad Expertise Matters

Experts today must bring both depth in a core discipline (e.g., brand storytelling, UX design, data analysis) and enough familiarity with related areas (e.g., AI capabilities, emotional design, market trends) to make informed judgments. This combination allows them to know when to let AI streamline structure and when to preserve the human nuance that gives content its soul. Harvard Business School highlights that experts must blend emotional intelligence with AI literacy, meaning professionals should understand AI tools well enough to use them wisely, yet never at the expense of authenticity.

At VERA, we encourage team members to cultivate deep mastery in their specialty while also exploring adjacent domains. For example, a copywriter may develop skills in SEO and AI prompting; a designer stays aware of emerging platforms and human-centered design principles. This broad awareness ensures that when crafting content or campaigns, they see connections others might miss: balancing technical optimization with genuine storytelling. Such professionals recognize where AI assists and where it risks flattening nuance, delivering work that both machines can index and humans feel.

Moreover, individuals with this blend of depth and breadth collaborate more effectively. When forming a team for a client, each member’s wider perspective fosters smoother dialogue: they understand each other’s language and respect different viewpoints. McKinsey’s finding on cross-functional expertise driving innovation  is reflected in practice: teams whose members connect dots across disciplines generate more creative solutions and adapt faster when needs shift.

Finally, as AI and market conditions evolve, experts with broad understanding adapt more readily. They see how new tools or trends intersect with their core skill and make better calls on whether to adopt or wait. At VERA, we strive to work with experts who invest in continuous learning:workshops on AI tools, emotional storytelling, trend analysis, and collaborative exercises, so they deepen their craft and widen their perspective, preserving the human spark in everything we deliver.

2. Assembling Flexible, Project-Specific Teams

Even with the right kind of experts, a static roster cannot meet every project’s nuance. The flexible-team model selects the precise mix of specialists for each engagement, rather than relying on the same group every time. For instance, if a brand requires guerrilla marketing, we may have several trusted guerrilla experts in mind and then choose the one whose style, experience, and instincts best match that client’s personality and objectives. In the attention economy, extraordinary ideas stand out; this tailored selection helps deliver that edge.

Research supports this approach: agencies with modular team models report 31% higher client satisfaction (Accenture Agency Future Report). Clients benefit from having exactly the right expertise at the right time, avoiding both under- and over-staffing. Sometimes a project only needs a lean pair:a strategist plus a specialist in short-form video scripts. Other times, a broader lineup:data analyst, UX researcher, creative director, specialized writer is called for. Deloitte finds that personalized service models increase long-term brand trust by 44%  because clients feel understood and supported by teams built around their specific needs.

Within VERA’s model, a core strategic lead maintains continuity, ensuring each flexible team aligns with the overarching vision and brand direction. This balance:fixed strategic leadership plus rotating specialists preserves clarity: tactics and voices adjust per project, while the brand’s essence remains consistent. Accenture’s data on modular teams’ higher satisfaction reflects this benefit: clients enjoy agility without sacrificing coherence.

Operationally, flexible teams require a vetted network of experts. We cultivate relationships with senior professionals who share our values:those who understand how to blend AI assistance and human insight. Forbes research notes that professionals combining deep skill with broader awareness improve adaptability by 37% . At VERA, we track each specialist’s past performance and cultural fit so that when a new brief arrives, we can quickly assemble a team whose strengths align precisely with the challenge.

3. Balancing AI and the Human Touch in Teams

Across prior episodes, we emphasized balancing machine-readability with human depth. In building flexible teams, we select people who know AI’s strengths:structuring content, speeding drafts, analyzing data...but also recognize its limits in emotional nuance. Harvard Business School’s guidance to blend emotional intelligence with AI literacy applies: specialists learn to prompt AI effectively yet infuse outputs with authentic insight.

For example, a writer on a project might use AI to generate an outline consistent with brand tone, then layer in personal anecdotes or reflections unique to the client. A designer may leverage AI tools for initial concept sketches but refine visuals to evoke emotion and fit brand personality. Each expert’s broader awareness ensures that AI is applied where it accelerates work and human judgment prevails where nuance matters:producing content that machines can index and people remember.

Flexible teams also allow swift adaptation as new AI capabilities or platforms emerge. If a campaign calls for immersive formats, we bring in someone experienced in that medium. Meanwhile, we ensure the human element remains central: every piece features genuine stories, real voices, and emotional resonance. This duality:machine-friendly structure plus human authenticity anchors our work and wins attention in a noisy landscape.

3. How VERA Embodies Integrated Expertise

VERA implements this approach in its core - as founder with backgrounds in law, economics, and communication strategy, Dženeta Schitton has navigated diverse fields and seen firsthand how connecting disciplines builds stronger outcomes. This multi-faceted perspective guides how we organize teams: we seek professionals who, like me, bring deep mastery in one area yet understand related domains enough to bridge gaps. When communication work ties into legal or financial considerations, our own blended expertise ensures we spot nuances others might miss.

This integrated mindset matters because companies today face complex, interwoven challenges. A campaign may need messaging that aligns with regulatory realities, market dynamics, and emotional resonance simultaneously. By embodying this model internally, we demonstrate its power: our teams can advise on strategy from multiple angles, anticipate potential pitfalls, and craft solutions that are legally sound, financially viable, and deeply human. Clients gain confidence knowing the agency itself practices the flexible, cross-disciplinary approach we advocate.

Moreover, Dženeta's journey as a lawyer turned economist turned communication strategist illustrates why companies need such integrated expertise. When markets shift or AI tools emerge, understanding implications across domains:contracts, budgets and messaging is crucial. This breadth enables us to choose which tasks to automate, which to handle personally, and how to weave diverse insights into coherent strategies. By structuring VERA around these principles, we ensure clients benefit from a mirror of the model: flexible teams with both deep and broad insight, just as we apply to ourselves.

5. What This Means for Clients

For clients, the deep-expertise + broad-insight and flexible-team model translates into bespoke support. They receive exactly the specialists needed for each project phase:no wasted hours on irrelevant skills. Deloitte’s finding that personalized service models boost trust by 44% resonates: clients feel truly seen and benefit from targeted expertise rather than generic solutions.

Agility is another benefit: as market conditions, AI tools, or audience behavior shift, we reconfigure teams accordingly. If a trend demands a short-form video expert next week, we add that skill; if a deep research angle emerges later, we pivot seamlessly. This responsiveness is vital in the attention economy, where timely, relevant content captures and holds focus.

Clients also gain consistent strategic leadership: although the surrounding specialists vary, a core lead ensures all efforts align with the brand’s essence. This coherence satisfies both AI-driven discovery systems (which favor consistent signals) and human audiences (who crave familiar tone and trustworthiness). Accenture’s data on modular teams’ client satisfaction reflects how this combination of flexibility plus strategic continuity drives outcomes.

Ultimately, clients benefit from clarity over noise. Flexible teams of experts who know when to automate and when to humanize avoid generic outputs and deliver content, campaigns, and strategies that genuinely resonate. In 2025’s fast-paced environment, clarity moves fast: bespoke teams give clients the talent mix needed to respond quickly with authentic, impactful communication.

5. Cultivating and Partnering with the Right Experts

To support this model, VERA invests in building a network of specialists who combine deep mastery in their craft with curiosity about adjacent fields. Who invest in continuous learning on AI tools, emotional storytelling, trend analysis, and cross-disciplinary collaboration. This ensures each expert can judge when AI should aid structure and when human insight must prevail. Research shows professionals with deep skills and broad awareness improve adaptability significantly. We see this daily in our network: they know which tasks to delegate to AI and which require human nuance.

Equally important is fostering a culture where experts feel comfortable saying, “This project isn’t my core strength but I know who would excel.” Such humility and networked mindset let us assemble the ideal team for each brief. It signals to clients that we prioritize the best outcome over internal convenience. In the attention economy, human creativity and precise instincts distinguish memorable campaigns; this freedom to choose the right specialists for every nuance is central to VERA’s approach.

Conclusion: Flexible Expertise for a Fast-Moving World

Episode 5 asks: Who does the work? The answer: professionals with deep expertise in their specialty and broad insight into related domains, assembled into flexible, project-specific teams. Fixed silos and one-size-fits-all rosters cannot keep pace with AI-driven change and the demands of the attention economy. By combining deep skill with cross-disciplinary awareness and custom-building teams per client need, we deliver communication and branding that machines understand and humans trust. Studies from McKinsey on cross-functional innovation to Accenture on modular teams, Harvard on emotional-AI balance to Deloitte on personalization confirm that this model drives satisfaction, trust, and results.

For clients, this means tailored teams, strategic continuity, rapid adaptability, and clarity in messaging that cuts through noise. At VERA, we embrace flexible expertise as the future because in a personalized world, every project deserves precisely the right people organized the right way. In 2025 and beyond, only this approach can craft the meaningful, authentic experiences that win attention, build trust, and drive impact.

Sources & Citations:

Vera Agency | Business strategy and communication agency Vienna

In the last three episodes of The VERA Shortlist, we covered what brands need to be visible and credible in the AI era: how to be machine-readable yet human, how personal branding helps both people and algorithms know whom to trust, and why visibility without credibility leads nowhere. Today, we take the next step: attention. Even if your brand is both visible and credible, you still face the toughest challenge: winning and keeping attention in an age of endless content. As Harvard Business Review reminds us, “Attention is the new currency and the scarcest one.”

We live in a world where everyone creates. AI tools make content generation technically easier than ever, but this flood leaves us scrolling tirelessly. Our brains overload, our emotional availability drops, and genuine connection becomes rarer. Microsoft research indicates that digital fatigue has risen dramatically:studies suggest up to a 39% increase in recent years due to content overload. Meanwhile, Nielsen Norman Group notes that AI-written content lacks emotional nuance 82% of the time, making it harder to capture real engagement.

Because now even those who never wrote before publish content that looks “professionally” written. When everyone uses short, AI-style sentences that machines like, the internet can feel as if one giant robot wrote it all. So: how do you stand out? How do you remain structured enough for machines to understand, yet personal enough to move humans? How do you earn attention and keep it? Wistia’s insights show that human-first content retains user attention three times longer than AI-only posts. This tells us that emotional depth and real voice matter more than ever.

The Attention Challenge: Overload and Fatigue

Every day, people face between 6,000 and 10,000 brand messages. That level of noise makes genuine attention a precious commodity. Harvard Business Review’s framing of attention as “the new currency” highlights that capturing focus is more difficult and more valuable, than mere visibility. As professionals, we must accept that being seen and even trusted does not guarantee someone will pause long enough to engage with our message.

Digital fatigue compounds the issue. Microsoft’s work on attention shows that our capacity to absorb and care diminishes as we face endless notifications, articles, and videos.Even the highest-quality, AI-assisted content can feel like wallpaper if it lacks emotional resonance. When scrolling becomes reflexive, audiences seldom linger on messages that fail to connect on a human level.

AI can help polish structure, ensure clarity, and speed drafting but the emotional potential of each piece often diminishes with every automated iteration. Nielsen Norman Group’s finding that AI-generated content often lacks nuance (82% of the time) underscores the risk: we may be technically “visible,” but without depth, we fail to arrest attention or forge genuine connection. The key is not to abandon AI, but to recognize its limits in the battle for attention.

Why Human Depth Wins: Emotion, Story, and Presence

In a sea of robotic-sounding posts, real human voice stands out. Our memories and decisions are shaped by emotion: without feeling, there is no connection; without connection, no trust; without trust, no conversion. This chain is critical in the attention economy: capturing fleeting focus requires sparking an emotional reaction. As the equation goes: Feeling → Connection → Trust → Conversion.

Research confirms this: Wistia finds that human-first content holds attention three times longer than AI-only content . Further, the Journal of Consumer Psychology shows that brand recall increases by 68% when real human faces are included in content. Faces and stories anchor attention: they signal authenticity and invite empathy. When someone sees another person’s expression or hears their unique tone, they pause amidst the scroll.

That pause is precious. It transforms passive visibility into active engagement. Machines may surface your content in a shortlist, but humans decide whether to stay. Emotional nuance, the personal anecdote, the small behind-the-scenes detail, the founder’s reflection...cuts through fatigue. AI can craft a skeleton; only people can flesh it with warmth and individuality that truly captivates.

The Winning Formula: AI Clarity + Human Depth

We can summarize the winning approach simply: let AI help you be clear, but let humans make you memorable. Use AI for structure: outlines, summaries, templates, even refining grammar, but always inject the parts only you can supply: your voice, your stories, your emotions. This blend breaks through the “attention wall.”

For example, train AI tools with your previous texts to approximate your style, then add a short founder note or reflection. Pair written posts with video: video brings credibility through presence, text provides structure for machines. Content Marketing Institute reports that combining video and text increases engagement by 74%. When someone encounters your face and hears your voice, then reads supporting context, attention deepens and lingers.

At the same time, ensure your content is machine-readable: clear headings, semantic structure, metadata, and consistent SEO signals help algorithms understand and recommend your brand. But don’t let technical optimization suck the life out of your message. Balance the tidy architecture with genuine human insight. In this way, machines see your signal, and humans feel it.

Attention Beyond Publishing: Third-Party Signals

Winning attention also means being referenced by others. Third-party endorsements amplify reach and credibility: when industry publications, conferences, or peers mention you, they direct new audiences to your content. Edelman Trust Barometer finds that third-party endorsements increase trust 2.5× more than self-published claims. Such mentions break through the clutter because they signal validation from trusted sources.

Seek the right speaking opportunities, guest articles, expert roundups, or podcast interviews. These references not only expose you to fresh attention but reinforce that your brand is credible and valued by others. In the attention economy, being “seen” via your own channel is just one step:being pointed to by respected voices magnifies the impact. Machines detect backlinks and citations; humans recognize familiar names recommending you. But be careful not to overdoit as this will do the same - add to the noise. Choose your battles carefully.

Practical Suggestions (Human-Centered, AI-Assisted)

  1. Train AI on Your Voice: Provide your past writings or notes so AI-generated drafts echo your style. Then edit with your personal anecdotes or reflections. This ensures clarity and retains emotional nuance.
  2. Mix Formats: For a key topic, create a short video where you speak candidly, and accompany it with a written article summarizing insights with clear structure. This dual format holds attention longer and satisfies both human viewers and AI indexing.
  3. Show Real Faces: Whenever possible, include genuine images or video of people behind the brand: founders, team members, clients. Faces foster recall and empathy, breaking through content fatigue.
  4. Seek Third-Party Mentions: Pitch insights or case studies to industry publications, offer to speak at events, or collaborate on expert roundups. Each external mention is a signal that draws fresh attention and builds trust.
  5. Monitor Engagement Quality: Look beyond views and likes:measure watch time, time on page, repeat visits, and referral traffic from reputable sources. These metrics reveal whether your content truly holds attention.

Each suggestion combines AI efficiency with human authenticity, helping you capture and retain attention in a crowded landscape.

Conclusion: Attention with Purpose

In the attention economy, simply being visible and credible is necessary but not sufficient. You must also win and keep attention by offering genuine human depth within a clear, machine-readable structure. Leverage AI for clarity and speed, but trust only human insight to supply emotion and memorable stories. Seek third-party validation to extend reach and reinforce trust. When you blend these elements, your brand not only appears on AI shortlists but also commands real focus from people weary of noise.

At VERA Agency, we believe in building brands understood by machines and trusted by humans and able to capture attention that matters. In Episode 4 of The VERA Shortlist, we explore this battle for attention so you can create content that genuinely resonates and converts in the AI era.

Sources & Further Reading:

In the first two episodes of The VERA Shortlist, we talked about how brands must be discovered by AI and felt by people. Now, in Episode 3, we go deeper: visibility alone is no longer enough. Without credibility, visibility can even backfire: both in the eyes of algorithms and real humans. As we saw, according to the Edelman Trust Barometer 2024, 87% of users say trust determines brand choice. That tells us right away: being seen is only half the story; being trusted is the other, indispensable half.

We live in an era of “algorithmic attention,” where metrics like impressions or views tempt us to chase numbers. It feels satisfying to watch follower counts grow or ad impressions rise, and AI tools may reward volume in the short term. But if those metrics aren’t grounded in genuine value, the result is shallow: fleeting visibility that doesn’t convert into lasting relationships or real business. Both AI-driven search and human decision-making look beyond mere signals of “did someone click or scroll”... they ask, “Can I trust this brand?”

Below, we explore four common pitfalls that brands face when they prioritize visibility over credibility. Then, we discuss how to flip the script: build visibility on a foundation of real trust signals, so that attention turns into genuine connection and sustainable impact.

1. The Illusion of Shallow Content

First, consider how easy it is today to produce vast quantities of content. With AI assistants, templates, and cheap tools, one can churn out blog posts, social updates, and visuals endlessly. Yet the online world is already drowning: people see thousands of brand messages daily, reportedly between 6,000 and 10,000 impressions on average. In such a flood, most content becomes wallpaper... machines can index it, but humans ignore it. If your audience treats your posts like background noise, visibility alone won’t move the needle.

Besides, shallow content often lacks a clear point of view or emotional core. It may tick SEO boxes: keywords, headings, meta tags, but it fails to offer insight, fresh perspective, or genuine relevance. AI-driven systems are learning to recognize depth: beyond simple keyword matching, they assess semantic richness and reputation signals. When content feels generic or rehashed, it neither impresses people nor satisfies evolving AI criteria. Ultimately, quantity without substance wastes resources and may even harm credibility over time.

Worse, flooding channels with trivial updates can desensitize your own audience. When every competitor publishes something similar, attention erodes further. And if people perceive a brand as chasing volume rather than delivering value, trust diminishes. Authenticity demands focus: choose topics where you can contribute real expertise or distinctive viewpoints. In the AI era, depth and relevance matter more than ever: machines reward it, and people remember it.

Shallow content is a trap of the “visibility-first” mindset. Instead, aim for fewer but richer pieces: thoughtful analyses, real stories, case studies, or conversations that show why you care. That approach builds credibility gradually, so when algorithms surface your brand, the human on the other end finds substance worth exploring.

2. Fake Engagement and the Risks of Manipulation

Next, many brands fall into the temptation of engineered engagement: comment pods, reciprocal likes, or superficial “engagement rings.” At first glance, these tactics may boost apparent interaction and trick platform algorithms. But AI chatbots and advanced detection models are increasingly adept at spotting anomalies in engagement patterns such as sudden spikes, timing irregularities, or low-quality interactions signal inauthentic behavior. When such tactics are uncovered, both AI-driven recommendations and human observers lose trust.

Even before AI detection, fake engagement can erode reputation among peers and potential clients. Industry networks are tight; people notice when comments feel scripted or when a brand’s audience lacks genuine enthusiasts. Word travels: if your name becomes associated with superficial tactics, credibility suffers. In B2B or professional contexts, reputation often precedes formal proposals... your personal brand and company brand depend on authentic relationships.

Moreover, if AI flags suspicous engagement, your visibility may suffer in AI-generated shortlists or search features. AI systems weight signals like backlink quality, source reputation, and consistency of messaging over raw interaction counts. In other words, hollow engagement won’t help you rank in AI-driven discovery, and may even work against you if flagged as suspicious. Real engagement: comments indicating real thought, shares with genuine commentary, backlinks from trusted sources - builds credibility for both machines and humans.

The antidote is to foster organic conversations and genuine communities. Encourage feedback with real value: ask questions that matter, share behind-the-scenes insights, highlight client stories. These yield engagement that reflects true interest and trust. In an AI era, authenticity not only feels better, it performs better in discovery and decision-making processes.

3. Chasing Trends vs. Building a Steady Foundation

It’s tempting to jump on every hot trend:Web3 one week, ESG the next, then “AI-first” the week after. Trend-chasing can feel dynamic, but credibility is cumulative: it grows when audiences see consistent expertise over time. Frequent pivots can confuse both people and AI systems. For humans, inconsistent messaging undermines trust: if your brand constantly reinvents itself, audiences may wonder where you truly stand. For AI-driven discovery, fragmented content architecture signals lack of authority: algorithms look for coherent topical focus to recognize expertise...

Frequent repositioning also risks diluting your core strengths. When you chase the latest buzz without a clear link to your expertise or values, you miss the chance to deepen authority in areas that matter. A foundation built on trust signals:long-form thought leadership, case studies, genuine commentary on relevant developments accumulates over time. Trends can be incorporated, but only when they align logically with your established narrative. Otherwise, they become distractions rather than opportunities.

AI systems evaluate patterns: do your messages and content reflect a coherent, sustained topic area? Do backlinks and mentions cluster around consistent themes? When content shifts erratically, algorithms struggle to assign authoritative signals to your brand. Humans, too, feel disoriented when your messaging zigzags without clear rationale. Instead, use trends selectively: comment on them from your unique perspective, linking back to your proven domain. That way, you demonstrate relevance without sacrificing consistency.

Building credibility is a marathon, not a sprint. Steady messaging rooted in your core expertise and values creates a recognizable voice that audiences learn to trust. When you do address emerging topics, your perspective carries weight because it builds on a visible track record, both to people and AI-driven discovery tools.

4. Automation Without Emotion: Where AI Helps and Where It Hurts

AI can be a powerful assistant: it helps refine sentence clarity, optimize structure, generate summaries, and suggest metadata. Yet if you hand over the entire creative process to AI, you risk producing content that feels cold and detached. Machines can assemble technically correct copy, but they lack lived experience, nuance, and emotional resonance. Nielsen Norman Group research suggests that distinctive, emotionally resonant content is remembered far more than generic messaging.Similarly, emotional resonance can boost brand trust significantly. A page written solely by AI may check every SEO box but leave readers unmoved.

When content feels flat, people sense it even if they can’t pinpoint why. They engage less, share less, and ultimately trust less. AI-driven search may index such content, but if it lacks genuine perspective or anecdotes, humans won’t stick around. Search engines are also evolving: they assess context, reputation signals, and user feedback. If users quickly bounce or show minimal engagement, that signals lower value to algorithms.

That said, AI can and should support human creativity. Use it to draft outlines, suggest improvements, or handle routine editing. Then infuse the draft with your voice: anecdotes, reflections, specific examples, and emotional hooks that only you can provide. This hybrid approach ensures content remains machine-readable while deeply human. In this way, visibility gained through AI-assisted optimization rests on a bedrock of authenticity that builds credibility.

Remember: reputation is built layer by layer, not via shortcuts. Automation can speed certain tasks, but emotional connection comes from human stories, beliefs, and values conveyed sincerely. Strive for a balance: let AI handle structure, let you supply soul.

Building Visibility on Credibility

The alternative to chasing shallow visibility is to reverse the formula: start with credibility, then let visibility follow naturally. That means speaking in your own human voice even when AI helps with structure. Keep messaging consistent, gather genuine endorsements rather than inflated follower counts, and crafti content that is both machine-friendly and deeply human. As we said earlier, reputation is architecture: you lay one brick at a time through coherent, integrity-driven actions.

Begin by auditing your current content landscape: where do you have real expertise to share? Which stories or case studies illustrate your values in action? Use those as anchors. When you produce content, whether written, audio, or video, ensure each piece reflects those anchors, so algorithms pick up meaningful signals and people feel a true connection. Seek endorsements from reputable peers and clients; those third-party voices strengthen credibility in ways that algorithms and humans recognize.

Over time, consistent, credibility-first content accumulates into a robust presence: AI-driven discovery tools are more likely to shortlist brands with coherent signals, and when people arrive, they find substance worth exploring. Visibility then becomes not an end in itself but a byproduct of trust. Attention turns into engagement, engagement into relationship, and relationship into long-term impact.

In a world obsessed with “being seen,” choose instead to be trusted. Visibility without credibility is a hollow pursuit; credibility without visibility may go unnoticed. But credibility built first paves the way for sustainable visibility—where your brand is recommended by AI and embraced by people.


Sources & Further Reading:

If fluid business models are increasingly shaping the future of work—driven by a shifting business landscape and the evolving expectations of new generations—then the question of physical workspace inevitably follows. Traditional office concepts must undergo substantial transformation to support this new way of working. But what does a fluid office actually look like in practice? With flexibility at its core, it often takes the form of co-working spaces or hybrid solutions designed to adapt seamlessly to the dynamic needs of modern teams.

In recent years, co-working spaces have emerged as a popular alternative to traditional office leases. For businesses—especially startups, freelancers, and international companies looking to establish a presence in new markets—co-working spaces offer flexibility, scalability, and the opportunity to engage in collaborative work environments.

The concept of co-working is rooted in the idea of shared office spaces where different businesses, individuals, and entrepreneurs can work alongside each other. Unlike the isolation of a traditional office lease, co-working spaces foster a community atmosphere where entrepreneurs can network, share ideas, and even collaborate on projects. This model has become particularly appealing to startups or companies seeking to scale quickly without the long-term commitments and overheads associated with traditional office space.

In Austria, co-working spaces are not only for tech startups or creatives—they are quickly gaining popularity among established businesses, consultants, and even larger corporations looking for flexible office space solutions. Cities like Vienna and Graz have become hubs for co-working, providing a vibrant ecosystem for professionals in various industries.


Advantages and Disadvantages of Co-working Spaces

Advantages
Disadvantages

Major Co-working space providers in Austria

Austria is home to a variety of co-working spaces, each offering different environments and pricing models to suit the needs of various businesses. Below is an overview of the major co-working space providers in Austria, focusing on their locations, services, and pricing:

Co-working ProviderLocationsKey FeaturesPricing (per month)
WeWorkVienna, Graz, LinzPrivate offices, hot desks, meeting rooms, events€300 - €1,200
SpacesVienna, Salzburg, GrazCreative workspaces, lounges, workshops€250 - €800
RegusVienna, Innsbruck, LinzPrivate offices, hot desks, meeting rooms€250 - €700
Talent GardenVienna, Linz, GrazFlexible desk space, community-driven, events€250 - €600
Impact HubVienna, Graz, LinzFocus on social innovation and sustainability€300 - €650
WeWork

WeWork is one of the largest and most recognized global co-working providers. Known for its modern aesthetic, WeWork provides a wide range of services, including private offices, hot desks, meeting rooms, and community events. With a variety of membership options, businesses can choose a plan that suits their space needs and budget.

Spaces

Spaces is a co-working provider that prides itself on its creative and dynamic environment. Its spaces are designed to foster innovation and collaboration, making it an ideal place for professionals who are looking for a more inspirational working atmosphere.

Regus

Regus is another international player in the co-working space market, providing a more corporate feel than some of its competitors. Regus offers both flexible co-working spaces and more traditional office environments, catering to companies of various sizes.

Talent Garden

Talent Garden focuses on innovation, technology, and social impact, making it a strong choice for tech startups and social enterprises. It is part of a global network of co-working spaces designed to foster a creative community.

Impact Hub

With a focus on social innovation and sustainability, Impact Hub is a co-working space that caters to businesses with a social or environmental focus. It provides a supportive environment for entrepreneurs seeking to make a positive impact.


Pricing Models in Co-working Spaces

The pricing models in co-working spaces vary widely depending on the provider and the services offered. Generally, co-working spaces offer a range of options to accommodate businesses of different sizes and needs:


Additional Services and Amenities Offered by Co-working Providers

Beyond desk space, co-working spaces offer a variety of services and amenities that can be particularly valuable to businesses:


Conclusion: When to Choose Fluid Offices and When to Stick with Tradition

Choosing between a fluid office setup like co-working and a traditional office depends on your industry, the stage of your business, and where you're located.

If you're in the early stages of building a company, testing a new market, or simply need maximum flexibility without long-term commitments, fluid offices make perfect sense. They give you room to grow (or downsize), reduce overhead, and offer valuable networking opportunities, especially if you're in dynamic industries like tech, consulting, marketing, or creative fields. For international businesses entering Austria, co-working spaces can serve as a smooth landing spot while you explore the market without heavy upfront investments.

This is exactly why we at Vera work from Spaces and Regus locations. Their global network gives us access to professional office spaces and meeting rooms around the world, which is incredibly valuable when working with international clients. Whether we need a quiet place to focus, host a client presentation, or organize a larger event, these spaces provide the right environment in excellent locations—allowing us to maintain a consistent, high-level experience no matter where we are.

On the other hand, if your company is already well-established, has a large team, requires high levels of privacy, or operates in sectors like finance, law, or healthcare where confidentiality and controlled environments are crucial, traditional office spaces may still be the better choice. Customizing your workspace, ensuring full privacy, and creating a clear company identity through a dedicated office are all things that become harder to achieve in a shared, flexible setup.

The key is not to follow trends blindly. Consider the nature of your work, the expectations of your clients, and your plans for growth. In some cases, a hybrid approach—keeping a core office while using co-working spaces for satellite teams or specific projects—might give you the best of both worlds.

In the end, the best workspace is the one that moves with your business, supports your people, and helps you focus on what matters most: getting the work done.

Living in the epicenter of a rapidly changing world, marked by groundbreaking advancements such as AI—hailed by some as the most significant innovation since the discovery of atomic energy—raises profound questions about its impact on every aspect of life, including the nature of work.

In this evolving landscape, traditional business and employment models face mounting pressure to adapt or risk obsolescence. Generation Z (born between 1997 and 2012, and expected to comprise over 30% of the global workforce by 2025) is spearheading this transformation. With a clear preference for autonomy, flexibility, and purpose-driven careers, this generation rejects traditional hierarchical systems in favor of flatter, more independent structures that allow personal and professional growth. In practice, dissatisfaction with traditional systems often results in unmotivated employees who feel disconnected from their roles and responsibilities.

This shift presents a critical dilemma: while employees increasingly reject traditional systems, they continue to leverage their benefits, such as the security of a regular salary or protections like paid sick leave, sometimes citing issues like burnout. On the other hand, businesses have access to a growing pool of freelancers who offer diverse skills and innovative thinking without the constraints of full-time employment. However, freelancers often lack the reliability and continuity that businesses require.

Do We Need a New Fluid Business Model?

Generation Z: Independent but Vulnerable

Generation Z is undeniably redefining workplace norms. Numerous studies highlight the profound impact this generation is having on the global workforce. A 2024 study by Stanford University reveals that flexibility and autonomy take precedence over stability and traditional career paths for this cohort. Similarly, Harvard Business School’s 2023 findings show that over 50% of Gen Z workers prioritize work-life balance over financial compensation, reflecting a values-driven shift that prioritizes quality of life over perceived stability.

This mindset often leads to a preference for solopreneurship or freelancing. A 2023 Upwork report found that 53% of Gen Z workers are actively pursuing freelance opportunities. While this independence is attractive, it comes with challenges. Freelancers often face economic instability, lack of benefits, and the pressures of self-management, as highlighted by the International Journal of Managerial Studies and Research (2022). These risks, combined with the absence of workplace protections, can lead to burnout and decreased productivity.

Despite these challenges, Gen Z continues to reject traditional hierarchical structures. Harvard Business Review (2024) describes their preference for “conscious unbossing,” which shifts focus from hierarchy to empowerment. Gen Z’s calculated choice to avoid mid-management roles, often seen as high-responsibility with disproportionate rewards, underscores their pursuit of fulfillment outside traditional career paths. However, this approach creates tension within traditional companies that depend on established structures to maintain operational efficiency. Employees often underperform or take advantage of worker protections, such as paid sick leave, to cope with misalignment and stress.

Mental health challenges further complicate the issue. The University of Oxford Wellbeing Research Centre (2024) reports that Gen Z employees experience burnout and depression at nearly twice the rate of Millennials, driven by workplace stress and unmet expectations. The broader implications are evident: according to MIT Sloan (2023), over 70% of employees in hierarchical organizations report feeling unmotivated due to a lack of growth opportunities and purpose. This disengagement costs the global economy $8.8 trillion annually, as per Gallup’s 2023 findings.

Employers Under Double Scrutiny

Employers are caught in a bind, facing dual pressures: adapting to rapidly changing market demands while managing an increasingly disengaged workforce. As noted in California Management Review (2022), companies must innovate faster than ever to remain competitive, yet traditional structures often hinder agility.

Freelancers might seem like a solution, offering specialized skills and flexibility. However, this approach is not without challenges. According to MIT Sloan Management Review (2023), relying on freelancers can result in inconsistent quality, limited integration into company culture, and unreliable availability. These issues require businesses to invest additional resources in onboarding and quality control, diminishing the cost-effectiveness of freelancing.

The Fluid Business Model: A Sustainable Solution

In response to these challenges, a fluid business model emerges as a compelling alternative. This model introduces an intermediary agency between employers and freelance talent, offering the stability and accountability of traditional employment while maintaining the flexibility and innovation of freelancing.

The fluid business model is not merely a freelance platform or management intermediary. It operates as a traditional service provider at a strategic level while outsourcing operational tasks to a curated network of freelancers or partner companies. The agency assumes full responsibility for delivering high-quality results, safeguarding business confidentiality, and managing the workforce.

How It Works:

  1. Strategic Expertise: The agency provides tailored, strategy-driven solutions based on divergent thinking.
  2. Centralized Talent Pools: By curating and maintaining networks of vetted freelancers, the agency ensures access to reliable, high-quality talent. Teams are customized based on clients’ needs, including technical skills and soft factors like communication and adaptability.
  3. Enhanced Accountability: The agency manages contracts, deadlines, and quality control, addressing freelancer inconsistency while guaranteeing results.
  4. Administrative Relief: Businesses are freed from the burden of managing freelancers, allowing them to focus on core operations.

This model challenges traditional norms, fostering a free skills market where individuals assume greater responsibility for their professional and financial security. For businesses, it provides a sustainable way to navigate workforce challenges. For fluid agencies, it represents an opportunity to set new standards for service delivery.

The traditional business model is no longer sustainable. As Gen Z reshapes workplace expectations, businesses must adapt. The fluid business model offers a bridge between the limitations of traditional employment and the demands of a modern, flexible workforce. It’s time to embrace this shift.

Conclusion

The shift to a fluid business model represents more than an operational change—it signifies a reimagining of work itself. It aligns with the values and aspirations of a new generation, addresses the limitations of traditional employment, and provides businesses with the agility needed to thrive in a competitive landscape. By combining the strengths of both traditional employment and freelance ecosystems, the fluid business model delivers a sustainable, future-ready solution. As businesses, workers, and agencies collaborate to refine this approach, we move closer to creating a workforce that is both innovative and resilient. The future of work is here, and it’s fluid. Let’s build it together.


References:

Journal of Business Research (2023). “The Success of Fluid Agency Models.”

Stanford University (2024). “8 Ways Gen Z Will Change the Workforce.”

Harvard Business School (2023). “Generation Z’s New Priorities.”

MIT Sloan Management Review (2023). “The Challenges of Managing Freelancers.”

University of Oxford Wellbeing Research Centre (2024). “Gen Z and Mental Health.”

Upwork (2023). “Freelancing Trends Report.”

California Management Review (2022). “Innovation in the New Economy.”